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Lessons from Ebay

You know, it is staggering that God is Everywhere.
And that His classroom is Everywhere.
He is so ready to....
Help us. Teach us. Delight with us.

So, ebay?
I shopped and bought, finally, what I thought was to be my personal, great, espresso machine. Full on - everything. I shopped and negotiated and bought.  Nice, right?


The sellers and I enjoyed a super friendly banter, and negotiation... and we both felt satisfied.
Arrived, I opened it excitedly only days later. Magnificent premium mold free organic extra dark bold beans arrived right after ward.
Made room on the counter top, poured beans in the grinder.
RO water in the holder.
Cream and MCT Oil on the ready.

Ground the beans and.... the grinder worked but the coffee did not dispense.
Hmmm, I did all the things one would do...
Read the instructions.
Went to Youtube videos.
Changed the grinder setting.
Cleaned the grinder and did it again.

I really spent time before writing my gracious sellers, and told them all I had done. Even wrote and called the GEVI company ~ and they would not assist other than to revert to the "89!!!" page service manual.... so I sent the sellers a note and shared all that I had done, asked if they had ideas? Experience with this before?

They were so sorry I had this issue and since I had already done truly hours of self-solution seeking... instead of returning the item they said they would just send me another machine. 
Well, it seemed extreme, almost like money laundering to me haha - but I said thank you, yes.

Days later the big square, 30 pound box arrived.
Set it all up again, and with great confidence poured in my expensive beans and precious water.
And again, it ground and ground - but did not dispense the coffee.

It must be me. I finally won over the GEVI company itself and they said, yes we have grinder issues.
WHAT!! Maybe something happened in shipping... WHAT!!

So, I wrote my vendors again and said, well what do we do now?

Their tones changed, and said we already gave you a discount, sent you a second machine. We are not willing to do more - you can ship them both back (about $20+ each) and we will refund you.

Well, I told them I would continue to pray for their business success. I mentioned that the sending of a second machine was unsolicited, generous. and extreme - and was appreciated.
It did not prove out as remedy however.

Well, we have already lost so much money in this deal, we are not willing to do more.
Ship them back at your cost and we will refund your money.
Abrupt.

I wrote them again and said I would continue to pray for their business success. I mentioned that it seems to me that I have (also) spent money now, and have two machines that don't work and I am out my cost.
It seemed to me that... in a business situation, that when it goes sour like this that the customer is not the one to endure the loss. Selling faulty machines - two of them - is still the baseline of what has happened. Even acknowledging generosity on their end, it was where we sat.

I told them I was disappointed in their shifted posture and tone, even acknowledging that this had become a 10 day conversation, and certainly burdensome for them.
I told them I would write back in the morning.
I prayed.

I wrote them back and said that I was not going to go to ebay: I did not want discord. I had prayed over this and felt clearly that this had all happened starting with great intentions, and we each walk away with a loss and a frustration - but that my comfort is to do good. Be a peace maker. So I was going to let it go as a loss for me.

NOW ~ 
ANYBODY WHO THINKS
GOD HAS NOT CHANGED ME....
CAN SEE IT RIGHT THERE!!

I told them I would continue to pray for the success of the business. Encouraged us each to think how we share this story. What is our part of this experience. God Bless you, truly.

They instantly refunded me.
They instantly wrote back and said they were sorry for the problems.
They instantly wrote back and said that this was the most precise example of a Christian dealing in business they had ever experienced.
They refunded me - happily.

I told them I was going to do my best to sell them and would send them the money if I succeed! They were all caught up in this exchange between us now, and said no, no... you keep whatever you get for your trouble.... (I do have to great espresso machines, just no grinder. Two if them!)

I was blessed.
I had had no concern about the refund any longer. Held everything with light hands instead of right-wrong zero sum conversations. I had wanted to be gracious.
Then the Holy Spirit filled me.

We had exercised avenues of exchange over a few times, and they ground their heels in. I am so sure they were surprised that my tone never wavered. And, that I did not go to Ebay where I would have most certainly won the argument. (I had, of course, videoed my effort to find solution when I sent it to GEVI.)

LOOK what God did.
LOOK at how much fun He makes EVERYTHING if we just Walk with Him.


I got a great grinder. 
Haven't sold the machines yet in 2 weeks.
I believe I will donate them to a woman's shelter.
With beans.


The other great lesson:
Considering Coffee, the exact preferences I have, made oh-just-so-right, how important it is to me....... well, it is an IDOL.
My next focus.
Thank you Lord, I always pray for gentle lessons. I love how You love me.

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